Cookie Policy

Last Updated: July 9, 2026

Information on how we use cookies and similar tracking technologies on our platform.

1. Utilization of Cookie Technologies

The Plinth platform uses cookies (small data text files placed on your browser or device) to maintain secure authenticated user states, prevent cross-site security exploits, remember configuration preferences, and monitor client-side interface performance. These technologies ensure optimal application rendering across all modules.

2. Functional Breakdown of Cookies Used

Plinth groups its cookies into three clear functional layers:

Essential Operational Cookies: Mandatory elements used to handle system authentication sessions, validate secure JSON Web Tokens (JWT), and maintain Cross-Site Request Forgery (CSRF) protection tokens. Turning off these elements disables the secure application dashboards.
Preference & UI Cookies: Non-essential elements used to save interface setup choices, such as active filtering selections on tenant tables, preferred language defaults, or dark-mode settings.
Performance Telemetry Cookies: Anonymized tracking items used to log page loading latencies and error states, allowing our engineering team to improve system stability.

3. Choice and Consent Management

Users are presented with an interactive Cookie Consent Banner when first accessing our web interfaces. While essential cookies cannot be disabled due to core platform dependencies, users can opt out of preference or telemetry tracking at any time. Browser settings can also be modified to reject cookies globally, though this will prevent access to the secure cloud application areas.

4. Third-Party Cookie Usage

Plinth may integrate third-party services (such as analytics or email delivery providers) that set their own cookies. These third-party cookies are governed by the respective service provider's privacy policies, and users should review those policies for more information on how their data is handled.

5. Updates to This Cookie Policy

Plinth reserves the right to update this Cookie Policy at any time. Users will be notified of significant changes through our platform or via email if they have an account. Continued use of the platform after such updates constitutes acceptance of the revised policy.